Privacy Policy

This Privacy Policy describes how Jo Maxwell ("we", "our", "the studio") collects, uses, and protects information you provide when visiting jomaxwell.com or submitting an enquiry through this site. By using the site, you consent to the practices described below.

We collect only what is necessary to respond to your enquiry:

• Enquiry details: name, email, brand name, website, WhatsApp number (optional), and the project notes you submit through the contact form.
• Analytics: anonymised page views, referrer, and device type, used solely to understand which work resonates.
• Technical data: standard server logs (IP address, user agent, timestamp) retained briefly for security and abuse prevention.

• To respond to enquiries and assess project fit.
• To send proposals, schedule calls, or follow up on a conversation you initiated.
• To improve the site, its content, and the booking experience.

We do not sell, rent, or trade your information. We do not send unsolicited marketing.

Enquiries are stored securely using encrypted, role-restricted infrastructure. Access is limited to Jo Maxwell. Data is retained only as long as needed to maintain the client relationship or comply with legal obligations.

A small number of trusted providers help operate this site: cloud hosting, email delivery, and WhatsApp (only when you choose to message directly). These providers process data on our behalf under their own security and privacy commitments.

We use essential cookies required for the site to function and minimal analytics cookies. No advertising or cross-site tracking cookies are set.

Depending on your jurisdiction (including under the GDPR and CCPA), you may have the right to:

• Access the information we hold about you.
• Request correction or deletion of your information.
• Request a copy of your data in a portable format.
• Withdraw consent or object to processing.

To exercise any of these rights, email hello@jomaxwell.com.

This site is not intended for anyone under the age of 16. We do not knowingly collect information from children.

We may update this Policy from time to time. Material changes will be reflected by updating the date at the top of this page.

Questions about this Policy? Reach out to hello@jomaxwell.com.

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